Mualen Jerry Baada

Full Stack DeveloperTechnical SupportProduct Builder

I build digital platforms that solve real-world problems by combining software development, technical support experience, and product innovation.

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Mualen Jerry Baada

About

I ship software with the user and the operator in mind.

Most of my work sits where code meets real people—customers on a waitlist, staff running daily operations, or a founder trying to get a v1 out the door. I’ve spent time in technical support as well as in build roles, and that background shows up in how I scope features, write handovers, and think about failure modes before launch.

Technically, I’m comfortable across Flutter and Next.js, WordPress sites that need to stay maintainable, and the glue in between: APIs, auth-shaped product decisions, and the occasional analytics or marketing layer when the product needs it. I prefer small, honest milestones over big-bang demos.

If you’re hiring or collaborating, I’m interested in teams that value clear ownership, readable code, and product judgment—not just ticket throughput.

Focus
Platforms, mobile & web, operations
Stack
Flutter, Next.js, TypeScript, WordPress
Base
Ghana · remote-friendly

Skills

What I use to design, build, and ship.

  • Software Development

    • Flutter
    • Next.js
    • TypeScript
    • API Integration
    • WordPress

  • Tools

    • GitHub
    • Cursor AI
    • Tailwind CSS
    • Supabase

  • Other Skills

    • Technical Support
    • Product Strategy
    • Digital Marketing

Experience

Roles where delivery, clarity, and ownership mattered.

  1. Technical Support Agent

    Buwelo

    Present

    Front-line support for users and internal teams: triage, documentation, and clear communication that keeps products usable when issues appear.

    • Diagnose and escalate technical issues with structured notes and reproducible steps.
    • Help users get unblocked while feeding product and engineering teams useful context.
    • Balance speed and accuracy so resolutions hold up after the ticket is closed.

  2. Founder & Product Lead

    MualenTech

    Present

    End-to-end ownership of a small product practice: scoping problems, prioritising what ships, and steering build quality across mobile and web.

    • Translate vague goals into concrete requirements and delivery milestones.
    • Ship and iterate on digital products with a bias toward maintainable code.
    • Wear product, delivery, and light ops hats without losing sight of the user.

  3. Digital Platform Developer & Operations Support

    Abakoma's Market

    Contract

    Built and supported the digital side of a market operation—reliable workflows, practical integrations, and day-to-day stability for staff and customers.

    • Implement and refine platform features aligned with how the business actually runs.
    • Support operations alongside development so releases do not outpace adoption.
    • Keep integrations and handovers documented enough for the next person to continue.

  4. Digital Marketing Expert

    Ghana Communication Technology University (GCTU)

    Previous

    University-facing digital work: campaigns, channels, and messaging that had to stay credible, on-brand, and measurable.

    • Plan and execute digital campaigns with clear audiences and success signals.
    • Coordinate content and stakeholders across academic and administrative units.
    • Report outcomes in plain language—not vanity metrics without context.

  5. Digital Marketing Manager

    Sarsson Accounting

    Previous

    Led digital presence and lead-generation support for a professional services firm, with an emphasis on trust, compliance tone, and consistency.

    • Own the digital calendar: content, ads, and iterative improvements.
    • Align marketing touchpoints with how clients evaluate an accounting partner.
    • Collaborate with leadership on messaging that matches the firm’s positioning.

Projects

Selected work across product, web, and mobile delivery.

  • FixiMami marketing landing page
    FixiMami store experience preview

    FixiMami

    Founder / Product Builder

    Waitlist Live

    A digital platform designed to connect artisans with clients for on-demand services.

    • Flutter
    • Product Architecture
    • Startup Platform

    What I handled

    • Product concept and platform architecture
    • Development planning and product direction
    • Startup strategy and marketplace structure
    Live site
  • Sarsson Accounting website homepage

    Sarsson Accounting Website

    Web Developer

    Live

    Official website built for Sarsson Accounting to support business visibility and client engagement.

    • WordPress
    • Web Development

    What I handled

    • Website architecture and page structure
    • Service page setup
    • Inquiry/contact functionality
    • Digital visibility support
    Live site

  • Mecellino Haven

    Web Developer

    Development completed, deployment pending

    Website for a children's amusement and recreation park.

    • WordPress
    • Web Development

    What I handled

    • Website structure and layout
    • Attractions and packages pages
    • Visitor information pages
    • Future booking/ticketing structure planning

  • Nestorics

    Founder / Product Builder

    Deployment pending

    A smart technology e-commerce platform focused on gadgets and smart devices.

    • WordPress
    • E-commerce
    • Product Strategy

    What I handled

    • Product concept and platform structure
    • E-commerce setup planning
    • Product positioning and catalog structure
    Live site

  • Breakdown Connect

    Mobile App Developer

    Prototype developed

    Mobile app designed to connect drivers with nearby mechanics and roadside assistance providers.

    • Flutter
    • Mobile App Development

    What I handled

    • Mobile application development
    • Service request workflow
    • Assistance feature planning

  • PrideApp SL

    Mobile App Developer

    Development completed, client-side deployment not continued

    Mobile application developed as part of a collaborative client project.

    • Flutter
    • Mobile App Development

    What I handled

    • Feature implementation
    • Interface development support
    • Team collaboration on app functionality

  • TruthSmartTips

    Full Stack Developer / Product Builder

    Currently in development

    A football prediction and analytics platform currently being built.

    • Next.js
    • Supabase
    • TypeScript
    • Tailwind CSS

    What I handled

    • Platform architecture
    • Authentication and role-based access planning
    • Prediction dashboard structure
    • Database and frontend planning

Contact

Let's connect.

Interested in collaborating, building a product, or discussing opportunities? I'm always open to meaningful conversations around technology, product development, and digital innovation.

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